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Forum Discussion
Shiuf
Oct 11, 2018Aspirant
RBS50 satellite will not reset, does not connect.
My satellite stopped working today. Running 2.1.4.16. Router works fine, on 2.2.1.210. The satellite does not connect to the router even if I'm 5 feet away. I tried a reset with a paperclip in the bac...
FURRYe38
Oct 11, 2018Guru - Experienced User
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
Are you holding in the pin button until the top led turn on AMBER? Then let go. The led will then start to blink WHITE then plusate WHITE...
https://community.netgear.com/t5/Orbi/RBS40-firmware-V2-2-1-210-failed-what-next/m-p/1650247#M43189
Christian_R
Oct 12, 2018NETGEAR Employee Retired
Hello Shiuf - Please contact support and they will initiate a replacement if deemed necessary.
https://www.netgear.com/support/
~Christian