RBS50 Satellites no longer connected to internet

What firmware version do you have on the device?

A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.

It might also help if you told people what the modem is in front of this router, if there is one. The make and model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?

The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.

---

gteafor wrote:

Powering them both down and using the RBR50 uniquely provides a workaround.  Troubleshooting so far with no success:

 

• Restarted both Satellites & Router
• Reset to factory and Re Sync'd both Satellites
• Firmware is up to date on both

 

---

It may help to reboot the whole network in the right order.

Be sure to restart your network in this sequence:

• Turn off and unplug modem.
• Turn off router and computers.
• Plug in and turn on modem. Wait 2 minutes for it to connect.
• Turn on the router and wait 2 minutes for it to connect.
• Turn on computers and rest of network.