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Forum Discussion
novice24Bris
Jan 19, 2024Tutor
RBS50 setup failing when connecting router to the internet
I recently got hold of a used RBS50 router and satellite. I've manage to set the router up so far as it's connecting to the modem and my phone will then connect to the network. It checks the cables, ...
- Jan 22, 2024
Just to close the loop on this - I managed to find a previously unknown BT username for the router (no password) when I dug into the Network Connection settings on my laptop, and use this in the PPoE settings for the RBR50. It did the job and 'tricked' the BT modem into thinking the Orbi was a BT router. WiFi now working well throughout the house and satellite is also operational.
Thanks for the support.
plemans
Jan 19, 2024Guru - Experienced User
The RBS50 is just a satellite. You said you got a router. Its the RBR50?
What modem are you connecting it to? Thats key
- novice24BrisJan 19, 2024Tutor
Thanks for replying. Apologies, I do have a RBR50 acting as the router.
The modem was installed by BT (UK provider) around 3 years ago. No distinguishable markings, per the attached picture,
- michaelkenwardJan 19, 2024Guru - Experienced User
novice24Bris wrote:
The modem was installed by BT (UK provider) around 3 years ago. No distinguishable markings, per the attached picture,
Are you on fibre to the premises? That looks more like an optical network termination (ONT) than BT's standard Home Hub for VDSL.
BT usually like to impose it own modem/routers on people. And these don't allow modem only (bridged) option. In your case, this doesn't seem to be the case.
- novice24BrisJan 22, 2024Tutor
Just to close the loop on this - I managed to find a previously unknown BT username for the router (no password) when I dug into the Network Connection settings on my laptop, and use this in the PPoE settings for the RBR50. It did the job and 'tricked' the BT modem into thinking the Orbi was a BT router. WiFi now working well throughout the house and satellite is also operational.
Thanks for the support.