NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBS50 temporarily loses connection during wifi handoff
I did a brief search and want sure if this is covered somewhere. I have an issue where devices connected to an RBS50 will temporarily lose connection when a WiFi device is passed between the RBS50 and...
What Firmware is currently loaded? Has a factory reset and set up from scratch been performed after any FW updates?
What is the Mfr and model# of the ISP modem and the main host router, the NG router is connected too?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Fast Roaming, Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).