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Forum Discussion
Tarheel98
Feb 07, 2020Aspirant
RBS50 warranty replacement FW upgrade
I have a RBR50 with two RBS50 satellites with FW v2.5.1.8. I just received a warranty replacement for one of the satellites and it came with v2.1.4.16. I am trying to upgrade the FW manually because ...
tomschmidt
Feb 08, 2020Virtuoso
Make sure you are using the RBS50 firmware for the satellite, not the RBR50 firmware. Download from https://www.netgear.com/support/product/RBK53#download the http://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.2.1.212.zip first, unzip it, and then manually load the RBS50-V2.2.1.212.img file on the satellite. Once it reboots with the update, repeat with the v2.5.1.8 image file for the RBS50.
- Tarheel98Feb 08, 2020Aspirant
Thank you, tomschmidt. I appreciate you taking the time to respond. I followed your instructions (same steps as in previous tries). Satellite is plugge in. I can log into it on my network. I dowloaded and extracted the RBS50 file. The upload to the satellite appears to reach 100% every time but the IMG file is rejected. I did this now on a Mac and a Win10 PC both over Ethernet and WIFI. No dice. Rejected in all attempts. It says it is the wrong file.
- tomschmidtFeb 08, 2020Virtuoso
Tarheel98, I suggest you contact Netgear and have them troubleshoot the issue. You may have received a defective warranty replacement if it will not allow firmware updates.
- Tarheel98Feb 08, 2020Aspirant
Will do, tomschmidt . Thanks again for your time!