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Forum Discussion
RBS50 won't con't connect
Orbi router and satellite 1 upgraded firmware when satellite 2 was not installed. Now satellite 2 won't connect. White light on constantly and connection to router fails. Reset Orbi router and bo...
It is old. I din't use the satellite for a year because we lived in an apartment for that time and didn't need it. Before I started playing with it the Firmware update page showed Satellite 2 as V1.xxxxxx eventhough it wasn't connected. It now doesn't show satellite 2 and the router and satellite 2 are on V2.2.2.210. After reading what I could on the intenet my original plan was to revert the software by resetting the devices to factory, however resetting didn't downgrade the software. How do you downgrade the software? I'm still concerned about the solid white light not changing and the unit being defective.
abil wrote:
It is old. I din't use the satellite for a year because we lived in an apartment for that time and didn't need it. Before I started playing with it the Firmware update page showed Satellite 2 as V1.xxxxxx eventhough it wasn't connected. It now doesn't show satellite 2 and the router and satellite 2 are on V2.2.2.210. After reading what I could on the intenet my original plan was to revert the software by resetting the devices to factory, however resetting didn't downgrade the software. How do you downgrade the software? I'm still concerned about the solid white light not changing and the unit being defective.
You can download an earlier software from the download page here: https://www.netgear.com/support/product/RBR50.aspx#download
You can probably take the latest 1.x release say 1.12.0.18 to downgrade the router to then try to sync the "old" router then upgrade both to latest software.
Thanks for all your help. I tried the firmware approach but still can't see the satellite. I'm going to return the Orbi.
Thanks.