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TeKK1e's avatar
TeKK1e
Aspirant
Jun 10, 2020

RBS50 Won't Sync

Greeting. My RBK50 got firmware auto updated via Orbi app yesterday, RBS50 satellite was not updated. In web gui after the update, the satellite was listed as disconnected. I've read plenty of threads...
TeKK1e's avatar
TeKK1e
Aspirant
Jun 11, 2020

Thanks, no matter what I do, the top ring light blinks white, then goes to pulsating white, then nothing and this nothing last for hours, so I think the RBS50 is dead. I wonder why it was refurbished in the first place. :/

 

And purchasing brand new RBS50 -  I might as well go with another mesh system.

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Jun 11, 2020

Ah, ya. Something that should have been sent back to NG. 

 

Sorry it's not working. Hope you find something that does. 


Good Luck. 

  • Pablo61v's avatar
    Pablo61v
    Aspirant
    Jun 29, 2020

    I have exatly the same problem

    after the router updated to V2.5.1.16 I lost connection to the Satellite then I connected the satelite to the router with a CAT5 cable an I was able to update the satellite to V2.5.1.16 , but still I can not connect the satellite I goes to the entire process but at the end nothing.

    I have reset the satellite many time but nothing

    any more sugestions. should a purchase another satellite og jump to google mesh system because I am afraid ti jump to WIFI6 (very expensive)

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jun 29, 2020

    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    CAT6 cabling is recommnended. 

    Is the RBS wireless or wire connected? 

     

    Has a factory reset and setup from scratch on the RBR and RBS been performed since last update?

    Pablo61v wrote:

    I have exatly the same problem

    after the router updated to V2.5.1.16 I lost connection to the Satellite then I connected the satelite to the router with a CAT5 cable an I was able to update the satellite to V2.5.1.16 , but still I can not connect the satellite I goes to the entire process but at the end nothing.

    I have reset the satellite many time but nothing

    any more sugestions. should a purchase another satellite og jump to google mesh system because I am afraid ti jump to WIFI6 (very expensive)