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Forum Discussion
RBSRAO
Sep 27, 2020Follower
rbs50
I have RBS50 connected to RBR50, the backhaul status on RBS50 shows as poor. I have upgraded the firmware to latest version V2.7.0.70 and I have tried taking the satellite closer to Router. Still the same message as "poor" under backhaul status. Please let me know how I can resolve this issue? Thank you!!
"Poor" means that the satellite cannot get a strong signal from the router. Although 30ft. (10 meters) is often recommended as a recommended distance from the router, radio signals are sensitive to both distance and building materials.
I suggest an experiment.
- Relocate the satellite to the same room as the router. (Yes, the same room.)
The satellite should report "good". If it does not, there is a problem. - Move the satellite slightly farther away, say to the next room.
"Good" again? Move farther. - At some point, the satellite will change from "Good" to "Poor". That is too far.
Sometimes even a small change in placement or orientation will make a big difference. I found that placing a satellite where the signal had to penetrate every stud in a wall was "not good" and moving the satellite a few feet away made the signal satisfactory.
- Relocate the satellite to the same room as the router. (Yes, the same room.)
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"Poor" means that the satellite cannot get a strong signal from the router. Although 30ft. (10 meters) is often recommended as a recommended distance from the router, radio signals are sensitive to both distance and building materials.
I suggest an experiment.
- Relocate the satellite to the same room as the router. (Yes, the same room.)
The satellite should report "good". If it does not, there is a problem. - Move the satellite slightly farther away, say to the next room.
"Good" again? Move farther. - At some point, the satellite will change from "Good" to "Poor". That is too far.
Sometimes even a small change in placement or orientation will make a big difference. I found that placing a satellite where the signal had to penetrate every stud in a wall was "not good" and moving the satellite a few feet away made the signal satisfactory.
- Relocate the satellite to the same room as the router. (Yes, the same room.)