RBS50v2 bricked. Power LED flashing red - nmrpflash and tftp doesn't work

Hi yes i am. I don't plan to open the unit and do the complicated updating that the previous person recommended. I really appreciate that the community is helping on this level but I think it's too much for me to do as a user. I'm pretty frustrated about this problem because this hardware is extremely expensive and it should last longer than it has. Especially considering that it ran a firmware update and self-destructed. It's not like I damaged it somehow. I think that in these circumstances it should be possible to send it somewhere for a pair. I also think the repair should be free because it was damaged in a firmware update