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Forum Discussion
RBS50v2 won't connect
One day last week this satellite would not connect to the router. It has been working fine for a long time. I do see my other satellite with no problem. I have reset it to defaults and even put th...
Hello mnagie97,
Welcome to the NETGEAR Community!!
I understand that you are only able to see one of the satellites connected to your network.
Which firmware are you on?
What is the model version of the satellites synced to your RBR50?
Best,
Kevin
Community Team
V2.7.4.24
I don't see a version. I just see RBS50
Hi mnagie97,
Please check your PM.
Best,
Kevin
Community Team
I initially contacted Netgear support and they were no help at all.
They just gave up after trying after trying the standard troubleshooting techniques.
They told me to contact the place I bought this from.
Is this a different support?