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Forum Discussion
MCaruana
Feb 26, 2023Aspirant
RBS50v2
Hi, I have an Orbi mesh network (RBR50v2 router + 2 RBS50v2 satellites) since mid 2023. This has been working very well for me. I needed to add another satellite to the network to extend my s...
MCaruana
Mar 05, 2023Aspirant
CrimpOn - thank you for your advice.
I tried the web interface option as you suggested. Unfortunately I keep having the same issue. When I first switch on the new satellite's power supply, its light keeps flashing and/or pulsing white - the light never goes a solid white as it should do when it is ready to sync. I tried this multiple times at different locations in my house with no joy. Any attempts at syncing keep failing.
Any further advice at this stage? Would an attempt at resetting the new satellite help at all?
Just to clarify, my router is running the latest firmware (V2.7.4.24).
Thanks,
Maryanne
CrimpOn
Mar 05, 2023Guru - Experienced User
MCaruana wrote:
CrimpOn - thank you for your advice.
Just to clarify, my router is running the latest firmware (V2.7.4.24).
Fatory Resetting a satellite is relatively painless because the configuration details are kept on the router.
Did you actually try the sync buttons?
https://kb.netgear.com/31018/How-do-I-sync-my-Orbi-router-and-satellite
(One of their better videos.)
- MCaruanaMar 05, 2023Aspirant
I tried the sync buttons too - still no joy.
I have tried factory resetting the new satellite and not managing - the power LED is meant to flash amber once factory reset successful but it won't do it no matter how long I try.
Any other tips?
I am close to giving up
- CrimpOnMar 05, 2023Guru - Experienced User
I wonder sometimes if the physical reset switch is lined up exactly with that tiny hole in the case.
- KevinLiTMar 06, 2023NETGEAR Moderator
Hello MCaruana,
Welcome to the NETGEAR Community!
I understand that you are having issues performing a factory reset on your RBS50v2.
Please navigate to the link below for a video tutorial on how to factory reset your RBS50v2:
How do I reset my Orbi WiFi System to factory default settings? | Answer | NETGEAR Support
Best,
Kevin
Community Team