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Forum Discussion
hsof168
Jan 03, 2021Aspirant
RBS50Y stopped syncing with main router, pulsing white forever and how to manually update firmware
I have been using the Orbi RBK50 system + RBS50Y for about 2 years, no problem so far. But the last week the RBS50Y just stopped syncing with the main router RBR50. I tried to reboot, re-sync, re...
FURRYe38
Jan 03, 2021Guru - Experienced User
What FW version do you have on your RBR and RBSY?
You may need to downgrade the RBR to what had been working with the RBSY long enough for the RBSY to connect fully. THEN update the RBSY to it's latest version, then go back and re-update the RBR manually.
hsof168 wrote:I have been using the Orbi RBK50 system + RBS50Y for about 2 years, no problem so far.
But the last week the RBS50Y just stopped syncing with the main router RBR50. I tried to reboot, re-sync, reset factory setting all of them doesn't work.
The RBR50 and RBS50 are working fine, only the RBS50Y just stops working. I tried to reset the RBS50Y to the factory setting where led power shows from green > amber > blinking amber and it doesn't do anything. It is still pulsing white, and the solid white for about 10 seconds, then pulsing white again (without me pressing any button), then solid white again for about 10 seconds and repeat.
Now I want to update the RBS50Y firmware to 2.6.1.40 manually, but I don't know how to access the satellite because RBS50Y doesn't have wired LAN port. Also the default wifi SSID of the RBS50Y (which is on the the back of the satellite SSID is ORBI92) is not showing on my available wifi networks.
I assume updating to the latest firmware will solve the problem, but how to update if I cannot access the satellite directly via wifi and it doesn't have any wired LAN port? Any ideas?