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stevefxp's avatar
stevefxp
Apprentice
Mar 22, 2019

RBW30 - Update Failed

Hello all,   I recently updated my RBW30 to v2.3.0.4. I am noticing that its saying it has a firmware update but the update failed. Anyone seeing this?   Steve  
stevefxp's avatar
stevefxp
Apprentice
Mar 22, 2019

It seems a reboot took care of this!

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 22, 2019

Ah good to hear. 

Mark your thread as solved so others will know. 

Enjoy. :smileywink:

  • guppybeast's avatar
    guppybeast
    Aspirant
    Mar 22, 2019

    I'm having the same issue, but a reboot didn't solve things. Rebooted the router and the RBW30 and even did a factory reset on the satellite, but still showing "Update Failed" every time, which is preventing the other devices from auto-updating.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 22, 2019

      Are you using Mac or Windows PC?

      https://community.netgear.com/t5/Orbi/RBW30-Firmware-2-3-0-4/td-p/1721905/jump-to/first-unread-message

       

      Try manually downloading the FW file for the RBW and apply usnig the Manual Update tab.

      guppybeast wrote:

      I'm having the same issue, but a reboot didn't solve things. Rebooted the router and the RBW30 and even did a factory reset on the satellite, but still showing "Update Failed" every time, which is preventing the other devices from auto-updating.

       

      • guppybeast's avatar
        guppybeast
        Aspirant
        Mar 23, 2019

        I'm on Windows - 2.3.0.4 is already installed and working fine - it just seems to think there's an additional update that is failing. I don't see anywhere to download that - if I go to the RBW30 support page, 2.3.0.4 is the latest firmware posted

    • Chuck_M's avatar
      Chuck_M
      Mentor
      Mar 22, 2019

      You may also want to power off the satellite you are having issues with, update the remaining ones, and then repower the satellite to see if that allows you to update the firmware.

      • Warshock's avatar
        Warshock
        Aspirant
        Mar 22, 2019
        Early morning my orbi was still ok. Was still able to access internet. All of the sudden the internet got cut off and orbi jus shows steady white light at the top. I tried resetting, restarting but still steady white. I tried following instructions to manually load fw using tftp64 but im stuck when i turn off the router then turn on after 10s i did not get any orange power LED and no flashing. Im stuxk right now