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Forum Discussion
RBW30 Crippling Certain Devices
I'm having issues with an RBW30 that I added to an exisiting RBR20/RBS20. It seems that certain devices are rendered unusable when they are connected through the RBW30 but not through either of the o...
Tried all the settings changes, individually and in a group and they had no impact. Tried another factory reset on the RBW30 and no impact. When a ring camera connects to the RBW30, the link rate goes to 1 Mbps and the camera does not function. If I unplug the RBW30, the cameras reconnect to an RBR/RBS20 (which is further away) and show a linke rate between 50 and 72 Mbps and work correctly.
One thing I did notice is that when the RBW30 is connect, the Orbi app will sometimes state the 2 satelites are due for a firmware update. When I click the link it says that my current firmware is 2.5.1.16 and that I can update to 2.6.1.6. As stated previously, the firmware on the RBS20 is 2.6.1.38 and the RBW30 firmware is 2.6.1.6, which can be confirmed both on the details listed in the network map of the app and on the web interface.
Does the RBW30 possibly somehow think its still on an older firmware. I've heard of configuration settings getting corrupted also. Is there something more potent than a factory reset?
Factory reset is the best and only way to reset and clear out things.
Possible the RBW is just faulty. Something I would return and ether find another one to try. or try something else, like another RBS20 if you can find one...EX7500/7700 work as alternative extenders for Orbi. Just not in a mesh configuration.