NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
beckss1
Jun 02, 2020Tutor
RBW30 disconect after last update
Hi., After last upgrade to version RBW30 V2.5.0.2 and RBR40 V2.5.1.16 sattelite continue disconnect from router. No changes in place it into home. And in past I was resolve this problem with rollba...
FURRYe38
Jun 02, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
- beckss1Jun 02, 2020Tutor
Could you please explain how I make reset on router.
On sattelite I make reset, but on router I can't familiar with this procedure.
Stas
- FURRYe38Jun 02, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Press the back reset button for 15 seconds then release.
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings