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LetsGoDevils's avatar
LetsGoDevils
Tutor
May 07, 2018

RBW30 needs to be unplugged frequently

Good afternoon,   I purchased an RBK33 system a few weeks back and after a strenuous installation using the app, I tried installation via orbilogin.net and think I got everything up and running p...
Troubleshooting
LetsGoDevils's avatar
LetsGoDevils
Tutor
May 08, 2018
Hello? Anyone from Netgear going to help? Otherwise I can return this orbi until May 10
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
May 08, 2018

What firmware version is your main router on and the rbw30?

 

DarrenM

  • LetsGoDevils's avatar
    LetsGoDevils
    Tutor
    May 08, 2018
    Main router - 2.1.4.10
    Rbw30 - 2.1.3.6
  • LetsGoDevils's avatar
    LetsGoDevils
    Tutor
    May 08, 2018
    Also under advanced wireless settings - Enable MU-MIMO is checked and the other 2 are NOT checked (enable implicit beamforming and fast roaming). Should I check those?
    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      May 08, 2018

      I want to get you in contact with support I sent you a PM

       

      DarrenM

      • LetsGoDevils's avatar
        LetsGoDevils
        Tutor
        May 21, 2018
        Hello - I PM'ed you back immediately and still haven't heard back from support. And now I've lost the ability to return this item and am stuck with it. And to add, NOW I learn that this network acts up with my Google home and chromecast audios. I wish I could return this over priced junk.