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Forum Discussion
RBW30 Unlinked and Magenta
Long story short, I added an RBW30 to RBR50/RBS50 a few weeks ago and it provided the extended coverage well. Unfortunately, the network began having some throughput issues that I resolved through a ...
juuustin wrote:I have hit the reset button numerous times to no avail.
Firmware on the two products are different.
Latest firmware on the RBW30 is 2.6.2.2
There is a difference between 'hitting reset' and doing a Factory Reset:
https://www.youtube.com/watch?v=cMw4ePACgc4
I am more comfortable working on mesh products when they are in the same room.
Can you temporarily relocate the RBW30 to the same room as the Orbi router.
(It can be connected to an extension cord rather than a wall plug if that is more convenient.)
Do a Factory Reset, then attempt to sync it with the router using the Orbi web interface, "Add an Orbi Satellite" menu item (at the bottom).