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Forum Discussion
Ulairi
Apr 16, 2018Luminary
RBW30 Wall Plug Satellite causes disconnects with RBK50
Per background in this thread, I am continuing to get disconnects with an iPhone that are caused to RBW30 wall plug satellite. This has come back again, after firmware updates to the latest vers...
schumaku
Apr 16, 2018Guru - Experienced User
As it's not really documented - I'm not convinced it's a great idea to combine the "small" RBS40 Satellite or RBW30 Wall-plug Satellite with thier 2x2 AC 867 Mbit backhaul with the "big" 4x4 AC 1733 Mbit backhaul - if this is a) possible at all, and b) meaningful.
Only for the Orbi Outdoor RBS50Y the compatibility is documented (because it can work with some Orbi and the Orbi Pro: "Requires Orbi Router (RBR50, RBR40, RBR20 or SRR60 – sold separately)" [this part would be very clear] "or use with your existing Orbi WiFi System" [and that's more then vague again].
Some clarification by Netgear is required here.
However, in other threads we see the RBK50 Paired With Two RBW30 ...
wimmme
Apr 16, 2018Tutor
I suffered from disconnects too when the connection between RBW30 and RBR50 wasn't great.
I wanted to use the RBW30 to strengthen the signal in my garden shed.
Now that i have moved the RBW30 in the house having a good connection stability is great.
What's most disappointing is that 2 devices inside my garden shed (a 5$ sonoff (ESP8266 ) and my pool commander) are having decent connections to the RBR50, while the RBW30 was having connection issues just outside the shed. That's not what you would expect from a 150$ repeater from the same ecosystem.
- schumakuApr 16, 2018Guru - Experienced User
wimmme wrote:What's most disappointing is that 2 devices inside my garden shed (a 5$ sonoff (ESP8266 ) and my pool commander) are having decent connections to the RBR50, while the RBW30 was having connection issues just outside the shed. That's not what you would expect from a 150$ repeater from the same ecosystem.
Well possible these to STA connect to the 2.4 GHz radio on the RBR50 - which does normally provide a longer reach, and does pass more walls than a 5 GHz, where the higher channels (because of the higher power allowance) are used for the Orbi (and many other Mesh system) backhaul. Nothing uncommon - but yes, from the consumer/user view this is hard to differentiate.
- wimmmeApr 16, 2018Tutor
Yes, i do understand that concept.
On 5GHz the connection was very bad, altough only one window and about 15meter free air between the router and the sattellite.
It even connected over 2.4 GHZ to the router; I didn't even know it was capable to do that, it showed a 2.4GHZ connection on the satetellites overview with poor connection.
And even worse, it made the router sometimes 'reconfigure', or 'resync', making my connections unstable.
I have an old Netgear EX6120 which was capable to do about the same as the orbi: use 5GHz backhaul to extend 2.4 fully.
It was a better setup then with the RBW30 :manfrustrated:
- UlairiApr 16, 2018Luminary
I've done some testing and have further information.
I tried moving my devices around the house to see how the hand-offs occurred between the router and the two satellites. My iPhone moved around okay - seamlessly transferring between the router and either satellite.
But when I subsequently tried some different locations with an Android tablet, it lost internet connection when it moved into a room immediately under the router (i.e. where the signal was strong enough for it to switch to the router). When it lost internet, the WiFi connection information on the tablet initially showed "Authentication Problem" . The tablet then automatically turned off the WiFi and turned it back on again and it reconnected to the Router.I think that this is evidence that disconnects are caused by poor hand-off from the RBW30 satellite to the RBR50 router.