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Forum Discussion
RBW30 wont't Sync
I have an RBR50 and a RBS 50 sat that are working great. I added the RBW30 and I can't get it to sync. I tried adding a sat through the app and manually and neither option works. Any suggestions how ...
You may need to connect a pc via ethernet to the satellite and login to the unit using its IP address and do a manual update of the unit to the same firmware your orbi unit is currently on. by default the IP address may be 192.168.1.250 but it could of changed since you have tried to connect the unit.
DarrenM
The satellite doesn’t have a Ethernet port on it
I suggest contacting support they will be able to troubleshoot with you and replace the unit if it turns out to be faulty.
http://www.netgear.com/support/contact.aspx
DarrenM
I've been experiencing similar issues. Tell me, does the RBW30 have an IP address and show up in the connected devices table?
My theory, and I've not been able to test this, is that becuase my wireless is set up for Daisy Chain, the 2nd satellite needs to sync to the 1st satellite, not the router. Is your wireless set up for daisy chain [Advanced Setup->Wireless->Enable Diay-Chain Topology]? Perhaps try unchecking that box, *or* syncing satellite 2 to satellite 1.
Curious to know the outcome...