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Forum Discussion
RBW30 wont't Sync
I have an RBR50 and a RBS 50 sat that are working great. I added the RBW30 and I can't get it to sync. I tried adding a sat through the app and manually and neither option works. Any suggestions how ...
yes i have tried it through the web page. no dice. i’ve not tried it via the buttons yet. fwiw you’re supposed to be able to mix and match
Well i know for my system, I use the routers UI and use the add Satellite feature. There is a sync button there then I after the satellite is factory reset, I hit the sync button on the satellite. After a couple of minutes, the satellite is online and shows BLUE Led.
I presume you can however device speeds differ between RBS models. The 50 series is a 1700Mb connect rated system. I believe the 40 and 20 series are 800Mb range. These speeds are just speeds between the router and the satellites and devices. Thruput is completely different
You might look at the different specs on the Orbi product page to see what differences there are. I would try to keep in the same rated speeds. If you have a higher speed, then keep with this. Should be less problematic.
- I tried everything after an hour on the phone with support i was told it was a defective unit and to return it. I never replaced it.
I guess you'll need to find another unit then.
brettboz28wrote:
I tried everything after an hour on the phone with support i was told it was a defective unit and to return it. I never replaced it.
Thanks - my use case dictated the RBW30, and I had already looked very thoroughly at the options. I suspect there is an issue with the daisy chain option; about to test that now...
Let us know how it turns out.
My issue was related to daisy chaining - moving to star and synching with the router worked. In the daisy chain mode, synching with the other satellite also worked
Glad you got it working. Enjoy.