NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
2.5.1.16 Results Only
Could we please have a post that ONLY contains reports of firmware 2.5.1.16? i.e. "My Orbi is now at firmware 2.5.1.16 and I observe: No change. Everything is the same as before. What worked con...
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Has a factory reset and setup from scratch been performed since last FW update?
Do you have just 1 RBS or do you have more?
changds wrote:Correction: same as before (2.5.1.16 vs. 2.5.1.8) - the RBS50 satellite still periodically reboots itself (blue ring appears for several minutes while wi-fi is down).
Well on my RBS50Y, I regenerated the passkey, reconnected and the unit synced with a good connection.
5 minutes later, shows disconnected.
Once again, nice work Netgear - NOT.
I recommend you contact NG support and file a suport ticket on the RBSY. The FW needs to be updated on the RBSY to ensure it works correctly with new Orbi FW v16.
https://www.netgear.com/support/#
steve8411 wrote:Well on my RBS50Y, I regenerated the passkey, reconnected and the unit synced with a good connection.
5 minutes later, shows disconnected.
Once again, nice work Netgear - NOT.