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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
vreynolds
Dec 26, 2017Luminary
I don't think there is a known resolution to this issue. I don't think anyone has found a fix for the constant reboots. What worked for me was to set my WiFi on my phone to stay on during sleep only when it's charging. The rest of the time, when my phone is sleeping, the WiFi is off. In all the troubleshooting I've done, this is the only thing that has given me stable connection for two days. No reboots for two days, until this morning. It rebooted it as soon as I picked up my phone this morning. But it's better than reboots every day several times a day.
MrEricM
Dec 26, 2017Aspirant
Thanks for the potential solution... Since my first post (less than 1 hour ago), I've plugged the Pixel 2 into a wired connection to try to keep the Wi-fi connection alive. Received yet another system reboot which disconnected all devices, including 2 active TV's and 3 PC's.. Hopefully I can just keep the thing plugged in until someone cares to track the problem down and push out an update.
Again, Would love to take a "formal" route to assist support with identifying this problem. But I'm unable to open a support request due to Netgear's support website restrictions. They can message me on here though...?