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Forum Discussion
AmitR
Dec 05, 2017NETGEAR Employee Retired
Announcing availability of OrbiOS 2.1
We’re excited to announce that OrbiOS 2.1 is now available for immediate download here: https://www.netgear.com/support/product/RBK50.aspx#download https://www.netgear.com/support/product/RBK40.asp...
mjbach
Dec 14, 2017Initiate
I am dismayed to read of all the problems with this device. I just purchased one and it hasn't even arrived yet but I think I will return it. I thought I was getting a reliable technology that would not be outdated soon but I am not sure if it's worth what you all have been going through. I will stick with a different brand.
spinkick
Dec 14, 2017Apprentice
AmitRcan you guys reproduce the issue where the router and bridges need to be rebooted from time to time, after throughput drops to 40-50 mbps ?
I'm technical and willing to do some tests. the 2.1.12 firmware was slow all of the time. I'm dealing with 40 devices split among 1 router and 2 bridges using 5ghz backhaul.
I cant call support, they only have 90 days before they charge you :(
- MnVikingDec 15, 2017Aspirant
I had initial success with 2.1.1.12 -once i got it hooked up and running it seemed stable - 2 sateliites hooked into the router over ethernet backhaul.
But then I left town for work this week, and now the network is completely unusable. Yesterday I had the kids reset the router and satalites, and it eventually came back, tonight that didn't even work. I see high CPU usage on the router (using OpenVPN to connect in remotely to debug) 92.1% right now with 21 min uptime ,which is insane. I try to ping any device at home, and it fails even from the router itself. Then suddenly some packets will work, and then it dies again. Its clear the devices are there (I can run an arp -a from telnet and see them) but for whatever reason the Router doesnt' want to forward my traffic.
Guess when I get home I'll have to try putting 2.0.0.74 back and see if that will work daisy chained again, otherwise I'll be seeing if I can find a way to return this, and go with a system that works. I bought this to fix the wireless probems I had by running 3 different APs on differnent SIDs ,but now its just giving me a headache. Very dissapointed.
- MrX911Dec 15, 2017Apprentice
MnViking wrote:I had initial success with 2.1.1.12 -once i got it hooked up and running it seemed stable - 2 sateliites hooked into the router over ethernet backhaul.
But then I left town for work this week, and now the network is completely unusable. Yesterday I had the kids reset the router and satalites, and it eventually came back, tonight that didn't even work. I see high CPU usage on the router (using OpenVPN to connect in remotely to debug) 92.1% right now with 21 min uptime ,which is insane. I try to ping any device at home, and it fails even from the router itself. Then suddenly some packets will work, and then it dies again. Its clear the devices are there (I can run an arp -a from telnet and see them) but for whatever reason the Router doesnt' want to forward my traffic.
Guess when I get home I'll have to try putting 2.0.0.74 back and see if that will work daisy chained again, otherwise I'll be seeing if I can find a way to return this, and go with a system that works. I bought this to fix the wireless probems I had by running 3 different APs on differnent SIDs ,but now its just giving me a headache. Very dissapointed.
Given up. Fed up of the kids and wife calling me at work saying they cant get on the internet. Purchased an Amplify HD. 24 hours and a happy family again.
Netgear, you should be embarrassed about this farce which seems to have no end in sight. Good luck everyone.
- OliverpoolDec 15, 2017Guide
You made the right decision! I just bought a set of Velop yesterday and its so much faster. No issues in the past 2 days. Not a single drop while Orbi even at its best, orbi would still have at least a few internet drops each day.
Hoping to sell one set of my RBK50 at half price. Then I will be replacing my other set next week if the velop last the week. Thats more then I can say in my experience from Orbi.
Anyone looking at Orbi, please run far far away. If you are within your return period, Please return it! Do no waste time on Orbi. you will regret wasting your time on Orbi!