NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
SimonSpencer
Feb 06, 2020Guide
Backhaul on Orbi interfering with wireless internet
I have an Orbi RBR50 with 3 satellites. I get my internet beamed to a dish from a mast about 1/2 mile away from me. The wireless internet is using old Orange mobile mast, now run by Wessex Internet....
plemans
Feb 06, 2020Guru - Experienced User
The wireless backhaul isn't* (easily) user configurable. There's a thread here that goes over telenet into the router to change the backhaul.
the front haul channels you can configure pretty easily through the wireless settings page.
Did the Wessex internet guy tell you what channels to avoid?
SimonSpencer
Feb 06, 2020Guide
H Plemans, he basically said that the Orbi was running on the external 5G and should be running on the internal 5G, that is channels below 50! I've gone back and explained the situation fully to him, waiting to hear his response, but it seems that they and the Orbi are basically running over the same 100 - 140 range of channels and therefore tripping over each other. I've asked him if he can go above 140, but from what he said when I last spoke to him it seems he's pretty stuck on what channels he can use as well. I'll let you know if any more information comes up.
- SimonSpencerFeb 06, 2020Guide
Having looked over his email again, Wessex are using 5.555 ghz, which is around channel 108, so I gues I need to avoid channels 104 - 112 to be sure!
- plemansFeb 06, 2020Guru - Experienced User
You could try the telnet option that the other thread demonstrated how to change the backhaul.
https://community.netgear.com/t5/Orbi/Wireless-Backhaul-Channel/m-p/1816843/highlight/true#M74043
- SimonSpencerFeb 06, 2020Guide
plemans wrote:You could try the telnet option that the other thread demonstrated how to change the backhaul.
https://community.netgear.com/t5/Orbi/Wireless-Backhaul-Channel/m-p/1816843/highlight/true#M74043
That's what I did above. What the Telnet option lets you do is change the bottom channel that the Orbi will pick from - I changed from 108 to 116, which might be enough, although I might have to go up to 124.
- plemansFeb 06, 2020Guru - Experienced User
How big is your home?
do you need a mesh setup? I usually recommend them big time but if its creating havoc with your actual wireless ISP setup, it might be better to go with a more user configurable setup.
How many satellites are you running?
Is it possible to hardwire in your satellite/s?
- SimonSpencerFeb 06, 2020Guide
It's quite a big house with thick walls - I'm running 3 satellites to cover an annexe as well. Hard wiring not really an option, and from what I've read elsewhere it doesn't kill the backhaul, which is kept just in case! I've gone in and changed the starting channel from 108 to 116, which appears to be above the Wessex range, I'll contact them and see if that is enough!
cheers
Simon
plemans wrote:How big is your home?
do you need a mesh setup? I usually recommend them big time but if its creating havoc with your actual wireless ISP setup, it might be better to go with a more user configurable setup.
How many satellites are you running?
Is it possible to hardwire in your satellite/s?