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Forum Discussion
rp17
Nov 20, 2019Guide
Cameras and other devices not connecting to satellites
I see this issue has been raised and there doesn't seem to be an answer. I have ring cameras all around my house and I have an Orbi base station and 3 satellites. The cameras all have poor signal a...
CrimpOn
Dec 02, 2019Guru - Experienced User
rp17 wrote:
This didn’t help. It’s still connecting to the main router base station and of the satellite
I am uncertain what "didn't help". Factory reset the smart plug and set it up from scratch when the 2.4G power level has been reduced to 25% and the plug is close to the satellite? Or.........
rp17
Dec 02, 2019Guide
I've tried setting everything back up at 25% and issue persists. I have tried all of the settings suggested in the previous post:
(What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many? (There are maybe 2 or 3 nearby. I am in a house and only have 2 close neighbors)
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).)
I basically tried these settings and everything combination of these being on and off. I still have devices that are in the same room or even within feet connecting to access points that are in different rooms completely and some are the furthest access point from them. None of it makes sense
- Retired_MemberDec 02, 2019
The real question should be do the cameras and other devices work?
- CrimpOnDec 02, 2019Guru - Experienced User
Maybe it would help to know which devices these are that connect wrong. I just unplugged my TP-Link HS-105 Smart Plug and carried it downstairs. When it was plugged in, it connected to the satellite. Unplugged and brought it back upstairs where the router is. Plugged in, and it connected to the router. If your gizmo costs under $25, I'll order one from Amazon and see how it goes with my Orbi. (I now have four brands of smart plug plus a Wyze camera that people reported having problems with, and they work fine for me.)