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Forum Discussion
JOATAMON
Jun 23, 2018Guide
Can I create a 2.4GHz only guest network?
Don't laugh. Hear me out. I just replaced a 10 year old Airport Extreme with a Netgear Obi RBK50 (with the latest firmware update), and I love it. I gave the Orbi the same SSID and password as the ro...
- Jun 24, 2018
You can tell what band your iPhone is connected to by looking at the Attached Devices list in the Orbi web interface.
One other thing to try is to manually set your Orbi 2.4 GHz channel to 1, 6, or 11. There's a small chance that Orbi is using a channel the Nokia devices don't support.
JOATAMON
Jun 24, 2018Guide
st_shaw wrote:
Some devices don't work properly with dual-band systems that have one SSID for 2.4 and 5 GHz.
My previous router, an Airport Extreme, was dual-band with one SSID, and all my devices worked fine. I do NOT think that the problem is with my Orbi, because the rest of my multi-vendor network is working fine. I'm having problems with two devices from Nokia (formerly Withings), so I feel fairly sure that this is a Nokia problem. I'm hoping to find a workaround.
Setup may fail if setup relies on a phone or tablet, and the phone or tablet connects to 5 GHz but the device connects to 2.4 GHz.
I thought about that. The thing that bothers me is that my devices were already set up. I gave my new router the same SSID and pasphrase as my old router, and all my other devices worked immediately. I only tried to reconfigure these devices because I couldn't think of anything else to try.
Temporarily make it so the phone/tablet used for setup cannot connect to 5 Ghz. Turn off all the satelltes, so you have just the router. Reduce 5 GHz transmit power to 25%. Move far enough away from the router that your device and phone/tablet both connect to Orbi on 2.4. Setup your device. Restore Orbi to normal.
I don't think that this would be all that practical for me. It sounds rather hit or miss. I'm not sure how I'd even know that my iPhone (which I use to configure the devices) was connected to 2.4GHz. Maybe a more practical solution would be to temporarialy change the SSID of my 5GHz network. This would force my devices to connect at 2.4GHz. I could then do the configuration, then change the SSID of the 5GHz network back. Of course, once I changed the SSID back, I might be back to my original problem..:smileysad:
st_shaw
Jun 24, 2018Master
You can tell what band your iPhone is connected to by looking at the Attached Devices list in the Orbi web interface.
One other thing to try is to manually set your Orbi 2.4 GHz channel to 1, 6, or 11. There's a small chance that Orbi is using a channel the Nokia devices don't support.
- JOATAMONJun 24, 2018Guide
st_shaw wrote:
One other thing to try is to manually set your Orbi 2.4 GHz channel to 1, 6, or 11. There's a small chance that Orbi is using a channel the Nokia devices don't support.
NAILED IT! My 2.4GHz network was on channel 13. Thanks. I'd never have thought of looking at that.