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Forum Discussion
Re Connect Orbi RBR20 to new internet supplier
Hi, can someone please help me? I changed my internet provider and my orbi RBR20 mesh thingie will not connect to wifi. It's saying everything is detected though... but having trouble connecting. I d...
Netgear has set up a community forum specifically for the Orbi AC products. Most of the people who watch that forum are more likely to have experience with Orbi and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Thank you.
Oh...ok! Thank you for that 🙏😊
Benonline1 wrote:
Oh...ok! Thank you for that 🙏😊
It doesn't really matter where you ask questions basic questions like that. They apply to most routers, Orbi or otherwise, and there may be more traffic here.
You will get the same question, and answers, wherever you ask. So reply to the question from plemans and you might get help. Saves you, and everyone else, time wasted dashing all over the place.
Did you reset your Orbi and set it up from scratch? You need to do that to get it to forget settings left over from your previous ISP.
Yes I did. Think my biggest problem is not knowing how to fill this form out on app when setting up from scratch. Have factory rest...& doing new setup.
Benonline1 wrote:
Think my biggest problem is not knowing how to fill this form out on app when setting up from scratch. Have factory rest...& doing new setup.
Avoid the app. Use a wired connection.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide.
