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Forum Discussion
Benonline1
Oct 07, 2021Aspirant
Re Connect Orbi RBR20 to new internet supplier
Hi, can someone please help me? I changed my internet provider and my orbi RBR20 mesh thingie will not connect to wifi. It's saying everything is detected though... but having trouble connecting. I d...
Benonline1
Oct 08, 2021Aspirant
Oh...ok! Thank you for that 🙏😊
michaelkenward
Oct 09, 2021Guru - Experienced User
Benonline1 wrote:
Oh...ok! Thank you for that 🙏😊
It doesn't really matter where you ask questions basic questions like that. They apply to most routers, Orbi or otherwise, and there may be more traffic here.
You will get the same question, and answers, wherever you ask. So reply to the question from plemans and you might get help. Saves you, and everyone else, time wasted dashing all over the place.
Did you reset your Orbi and set it up from scratch? You need to do that to get it to forget settings left over from your previous ISP.
- Benonline1Oct 09, 2021Aspirant
Yes I did. Think my biggest problem is not knowing how to fill this form out on app when setting up from scratch. Have factory rest...& doing new setup.
- michaelkenwardOct 09, 2021Guru - Experienced User
Benonline1 wrote:
Think my biggest problem is not knowing how to fill this form out on app when setting up from scratch. Have factory rest...& doing new setup.
Avoid the app. Use a wired connection.
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Begin with the Quick Start/Installation Guide. - FURRYe38Oct 19, 2021Guru - Experienced User
Any progress on this?
Benonline1 wrote:
Yes I did. Think my biggest problem is not knowing how to fill this form out on app when setting up from scratch. Have factory rest...& doing new setup.