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Forum Discussion
Gebla
Sep 05, 2019Apprentice
Connected but no internet
In the past i made a split into a ssid on 2.4 and a ssid to 5 ghz because i had a problem with several devices on 5 ghz. On 5 ghz devices show connected to wifi but they get no or very slow internet. ...
FURRYe38
Sep 10, 2019Guru - Experienced User
What is the Mfr and model# of the ethernet switch in the configuration?
Gebla
Sep 10, 2019Apprentice
There was no switch.
Old:
Modem into rbr, 3 wires connected to rbr. 2 of these wired directly to rbs. One rbs had 4 devices connected wired other rbs one device.
Old:
Modem into rbr, 3 wires connected to rbr. 2 of these wired directly to rbs. One rbs had 4 devices connected wired other rbs one device.
- FURRYe38Sep 10, 2019Guru - Experienced User
Whats the condidtion of the LAN cables between the RBR and RBS? Quality of cables could be a cause also.
CAT#? CAT6 is recommended. - GeblaSep 10, 2019ApprenticeCat6 and checked with UTP cable checker. With a normal switch now connected it is working cor all devices.
- FURRYe38Sep 10, 2019Guru - Experienced User
With a normal switch? This external swithc connected between the RBR and RBS?
- GeblaSep 11, 2019Apprentice
Old setup with Orbi as DHCP (and with problems on 5Ghz)
Ziggo modem -> Wired -> RBR -> Wired RBS -> Wired to 4 devices
-> Wired RBS -> Wired to one device
-> Wired PC
New setup with Orbi as AP
Ziggo Modem->Wired PC
->Wired switch -> Wired to 4 devices
->Wired RBR -> Wireless RBS
-> Wireless RBS
No switch to the ORbi system.
I still have problems that sometimes data throughput stops but it deos receover now. When that happens it seems that the device is switching between access points.
- FURRYe38Sep 11, 2019Guru - Experienced User
So far with AP mode you are getting connected and internet access now right?
What is the mfr and model# of the wired switch your using behind the modem?
- GeblaSep 11, 2019Apprentice
Yews, only after moving to AP mode and to a complete wireless backhaul setting I get internet. Although I still get no data for some seconds, when that happens I can see that I am switching between RBS. This happens a few times during longer internet browsing
For me Orbi does not work with wired backhaul, you cannnot connect other wired devices to it and it can not work as router (only as AP). Considering these limitations I think Orbi is way to expensive.
- FURRYe38Sep 11, 2019Guru - Experienced User
That would be a device handling issue, not the Orbi. The device maybe choosing which source to connect to based on distance, signal and noise.
You may have a bad system thats possible. Ethernet back haul works. How my system is connected. Others have this working as well. Hard to tell if this is a HW failure here or configuration...
Overall, you might ask for an RMA or get a replacement from the place you bought this from to see if the problems stop. If not, i would conclude that this is a environment and configuration issue there.
- GeblaSep 11, 2019Apprentice
The problem is that Netgear refuses warranty as I did some Telnet on the device in the past (to change to 2.4 and 5GHZ). According to Netgear I changed the product. and they refuse to accept that factory reset would restore it into original version.