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Forum Discussion
Gebla
Sep 05, 2019Apprentice
Connected but no internet
In the past i made a split into a ssid on 2.4 and a ssid to 5 ghz because i had a problem with several devices on 5 ghz. On 5 ghz devices show connected to wifi but they get no or very slow internet. ...
FURRYe38
Sep 11, 2019Guru - Experienced User
That would be a device handling issue, not the Orbi. The device maybe choosing which source to connect to based on distance, signal and noise.
You may have a bad system thats possible. Ethernet back haul works. How my system is connected. Others have this working as well. Hard to tell if this is a HW failure here or configuration...
Overall, you might ask for an RMA or get a replacement from the place you bought this from to see if the problems stop. If not, i would conclude that this is a environment and configuration issue there.
Gebla
Sep 11, 2019Apprentice
The problem is that Netgear refuses warranty as I did some Telnet on the device in the past (to change to 2.4 and 5GHZ). According to Netgear I changed the product. and they refuse to accept that factory reset would restore it into original version.