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Chuck_M's avatar
Chuck_M
Mentor
Dec 07, 2018
Solved

Devices disappeared from network map

I installed a new AC3000..... Router and One sattelite.   Updated firmware to current version on Router and Satellite... all good.   On my Samsung Galaxy Note 9 phone in the Orbi App, the net...
  • JoeCymru's avatar
    Dec 07, 2018

    Mine (S8+, Android 8.0.0) will show devices on the map about 30% of the time if I wait and wait for it to populate. The Orbi app has not shown this with any reliability or consistency for me for this latest app version. As with you, the list populates fine. In comparison, the Netgear Genie app map populates immediately and shows all devices in a full tree fine without issue. I am assuming that the Orbi Android app map is buggy, at least for some users. There most likely is no hurry to remedy this since.