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Forum Discussion
Firmware v2.5.1
New version available. Based on the description, doesn’t seem worth the disruption. New Version: V2.5.1.8 Release Notes: [Bug Fix] Fixes JP/AU/CA region can't firmware update issue. [Bug Fix] F...
OrbiPhilip wrote:
FURRYe38 wrote:Sometimes upgrading FW over current configurations can cause problems due to incompatible user configurations.
This would not be a problem if netgear would store it's configs in text format and parse them at bootup. It would also mean configs could be restored after a factory reset without reintroducing the problem.
HboGo would only stream a few minutes before losing the network on my roku. I've been streaming a movie now for 14 minutes with no problem.FWIW, we are cord cutters and stream for hours on end. We had intermittent connection failures on 2.5.1.8 and rolled back, but even before a stream could run for hours unless DNS failed.
What version did you go back to? Could you get the Satellites to rollback also. It kept telling me that the img file was invaild (something like that). So I'm still running v2.5.1.8. on the satellite's and it seems to work great. Streaming movies and and playing xbox. Test configs would be nice. My HBOGo got so bad that after restarting I would barely make it back to the place that failed before it ended again (It starts back a few seconds before it failed, may be emptying the buffer). HBO was the worst Disney+ would just "connect failed" but still run (most of the time).
Just an extra note.
I have support on my router and chose email support from Netgear, but they seem to be AWOL. I understand the virus, etc but I would think that a tech company could handle "work from home". I contacted 3 times, have a support # etc, but no contact.
Try sending a forum Moderator a PM.
Christian_R and
NG isnt the only company effected by the virus.
bolingde wrote:Just an extra note.
I have support on my router and chose email support from Netgear, but they seem to be AWOL. I understand the virus, etc but I would think that a tech company could handle "work from home". I contacted 3 times, have a support # etc, but no contact.
NG isnt the only company effected by the virus.
bolingde wrote:Just an extra note.
I have support on my router and chose email support from Netgear, but they seem to be AWOL. I understand the virus, etc but I would think that a tech company could handle "work from home". I contacted 3 times, have a support # etc, but no contact.
I understand they're not the only company affected by the virus and I wish their employees stay safe and well during this time.
My only issue is that Our of Office messages have been around forever and can even be setup remotely. I would expect an email saying something like "Sorry but NG and our support contactors have closed up because of the Corona Virus. Support issues will not be handled until futher notice."
Plus while my router said it was available for all the support options before I placed the support issue it was taken off after. So NG must be keeping enough people online to mark down support.
