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Forum Discussion
First time loss of connection rbr50 after update to 2.0.0.74
System purchased in july. Connected with only defaults. No guest Network. Connected to main netgear router n750. Double NAT. System updated automatically to 1.12.0.18. All worked perfectly. In Augus...
DarrenM wrote:Has this only happened once or is it a constant thing? also have you checked the logs of the modem that the router is connected to make sure it did not lose connection at the same time?
Only happened once so far, but the system is only a week old. Nothing in the modem logs, and it would be suspiciously coincidental that the connection came back up again as soon as I rebooted the Orbi system.
Same here only happened once. Fixed by just rebooting the orbi router. Did not have to reboot satellite or the main non orbi router or the cable modem. Haven't had the problem since then.
- It happened again tonight, almost exactly 23 hours after the last event. I could connect to internal systems just fine, but nothing on the internet. Unfortunately I'm not in a position to do any extensive testing tonight.
Nothing at all in the cable modem logs tonight. - My problem seemed to be the same, and it is now solved I think after 48 hours with no further disconnects. I changed the following in advanced wireless settings:-
1. Disables daisy chain topology
2. Enabled implicit beamforming
3. Enables MU-MIMO
4. Left fast roaming unchecked.
Hope this helps someone else - Bought my orbi just two months ago and all worked flawlessly until about two weeks ago when we lost all internet access yet devices would connect to the orbi router and satellites.
We use Cox Gigablast and after connecting my PC directly into the modem, I saw we didn't lose internet at all but Orbi just wasn't working at all. It wasn't until reading all the posts that it seems the loss was due to the automatic firmware updates to the router and satellites. Did a factory reset, which still kept 2.0.0.74 firmware and all was working again, except the next day I noticed my download speeds were wicked slow in the 10-20 mbps range, while upload is 300+.
This is most frustrating and will use the suggestions I've read here. If anyone has had the same experience as I described and can offer any other solutions, I am thanking you already! Similar to tghe above post, one additional point of interest:
Only wireless connections are unable to reach the internet. Wired connections continue to work fine when this problem ocurrs.
- The whole purpose of having this system is to use the wireless feature throughout the area you want to access internet at. It is very frustrating to be losing internet every 15-20 seconds and takes up to 5 minutes to establish another connection only to lose it again in a few seconds.
- I have been having the same issues since August. If you are able to return them, I would. Unfortunately for me I have had them since February and cannot return them or access the help of a netgear represenative without forking over money to receive assistance from one of their help desk personnel. This is getting frustrating and it seems that Netgear does not care to fix the issues we are all having.
- I tried what you posted on here. It did not fix the connectivity issues. I am still losing connection every few seconds. I hope yours is still working stable.