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Forum Discussion
D808
Dec 12, 2017Guide
Google Home causing disconnect/reboot of Orbi
Wifi disconnecting and orbi crash, reboot. I have a 2000 sqft home. wifi is provided by the orbi and Asus night hawk router/wifi network. In my home I have 5 google homes, 6 amazon echo devices,...
vreynolds
Jan 21, 2018Luminary
I got the Google Play Services beta 11.9.74. so far I've had up time of 1.5 days with no reboots. I installed the beta on the 3 Android phones we have in the home. I assume my Nvidia Shield has its own update since it runs on Android 7.0. I don't know about Google home, but we've been using both devices and all of our phones with no problems so far. But I've also had about a week before this where I had no reboots. I don't know what that was all about.
sleepr88
Jan 22, 2018Apprentice
Netgear, since you can't seem to fix the Orbi, are you going to start issuing refunds? or exchanging everyone to Orbi Pros (which doesn't appear to have these problems, because you value business customers over regular consumers?)? TP-link, Linksys, and others have already gotten it fixed... How long for a Chromecast/Android fix Netgear?
- Richard1864Jan 22, 2018LuminaryGoogle released updates to fix the Android/Chromecast issues. Have you downloaded those updates yet, Sleepr88?
- orb526Jan 22, 2018Guide
I installed the beta update for Google Play Services on 4 Android phones and ran them all weekend with zero Orbi crashes. The beta app does fix the problem. My advice to anyone with this frustrating issue: Do not wait for Google to release the official app... Who knows how long that will take... Sideload the APK immediatly!
https://www.apkmirror.com/apk/google-inc/google-play-services/google-play-services-11-9-74-release/
- jgille8Jan 24, 2018Aspirant
I'm on 11.9.75 from Jan 20th and my wifi is still acting up. Constantly searching for network on my laptop but can connect to the guest one it seems just fine. So dunno what is cause it to do that, but I got 3 google mini's in December and thats about when this started acting up so thats why I figured it could be related.
- sleepr88Jan 25, 2018Apprentice
Netgear still needs to come up with a fix for their end... TP-Link, Linksys, and others have done it already... and I have all my CAST devices unplugged, and uninstalled Google Home app from my phone and I am still having issues with the Orbi, so Netgear has another issue to address also
- Rip_93Jan 25, 2018AspirantTry uninstalling the home app. Seems to have fixed the issue temporarily for me.
- sleepr88Feb 05, 2018Apprentice
wrote:Netgear still needs to come up with a fix for their end... TP-Link, Linksys, and others have done it already... and I have all my CAST devices unplugged, and uninstalled Google Home app from my phone and I am still having issues with the Orbi, so Netgear has another issue to address also
- Richard1864Feb 05, 2018LuminarySleepr88, you keep claiming other networking vendors have fixed their systems. I keep visiting their forums and see absolutely NO EVIDENCE of that. They’re all still having various issues including the same ones that Netgear is dealing with. Can you please STOP the lies that everyone else has fixed these issues when they obviously have NOT fixed them?
- jgille8Feb 05, 2018AspirantI brought my Orbi back and exchanged it for Google WiFi. Might not be as fast wirelessly but I haven't had a drop or a problem since. All my devices are hardwired in my house besides phones and my 2 tablets and a laptop so speed isn't huge deal for those devices. Still getting 121/21mbps so no worries