NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Sevo123
Apr 27, 2018Apprentice
**I found a Connection issue Resolution for wired backhaul !! **
Ok so Everytime my power would go out or and update happened/ or any way my orbi system would have to turn off my connection would just die with my rbk53 unit. Mainly because once I had my ethernet wi...
wziemer
Apr 29, 2018Star
I had the same issue. Below is what resolved it for me (basically what OP said, but i tried to simplify the instructions a bit). This got me stable after the auto-update recently to the new firmware.
I have an RBK50 (RBR50+RBS50) and an RBS40. My network was basically dead with the orbi after the 2.1.4.10 update. All devices auto-upgraded. A power-cycle as suggested by the known issues did not help. But powering them up in this order seems to have gotten things working great again!
- Power off all orbi gear
- Power on only the RBR50 (Orbi Router). Wait 2-5 minutes.
- Unplug backhaul ethernet cable from RBS40/RBS50 (Orbi Satallite)
- Power on RBS50 or RBS40 (only 1 at a time, just to make sure to be able to keep an eye on each device and make sure network remains stable).
- Login to RBR50, once you see that the RBS40/50 is connected with 5G, wait 2-5 minutes and plug the backhaul cable back in. Wait 2-5 minutes again and you should see the interface switch to wired for the backhaul connection. Monitor network for another 2-5 minutes to ensure things remain working as-expected.
- Repeat steps 4/5 for any additional satellites.
Oceanwaves
May 11, 2018Star
wziemer wrote:
I had the same issue. Below is what resolved it for me (basically what OP said, but i tried to simplify the instructions a bit). This got me stable after the auto-update recently to the new firmware.
I have an RBK50 (RBR50+RBS50) and an RBS40. My network was basically dead with the orbi after the 2.1.4.10 update. All devices auto-upgraded. A power-cycle as suggested by the known issues did not help. But powering them up in this order seems to have gotten things working great again!
Thanks! I had the same problem with my RBK20 using Ethernet backhaul after the automatic update to 2.1.4.10. Following your procedure I finally managed to update to 2.1.4.10 without breaking my whole network. Both Orbis are running fine for 12+ hours.