NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Losing Wireless Connectivity
I have an Amazon Echo Dot. It has worked perfectly here for 6 months on my old wifi system. I upgraded to Orbi AC3000. The Echo Dot connects and works workd fine for a short period of time. Later I t...
I have the exact same issue with Chromecasts / Google Home. They can get into a no net mode and the only fix is to unplug/replug them, then they work for a couple of hours.
My terrible solutions so far are:
- Ethernet adapters for chromecasts
- Use my old router as a wifi AP which I connect the casts/home to. That works 100% but defeats the whole point or Orbi.
Sorry to hear you are having problems also ... but glad I am not alone.
I have a Google Chromecast Ultra and have not had any issues with Orbi.
But it does sound like we are having a similar problem ... I think this really is an Orbi issue ... some subtle bug that in very specific situations.
Where are your chromecasts, and where is the echo?
I find the issues happen in the zone between base and satellite. If they are real close to one or the other (never switching), then fewer issues.
Chromecast is near the Router (I am using in AP mode).
I have tried the Echo Dot in many places, even right beside the Router, and still Network is lost in after some time (after a few hours ... not exactly sure as I don't check it repeatedly)
There is a post in this forum where they say how to separate 5G and 2.4G on the Orbi. Although it defeats the purpose of Orbi, have you tried it?