My answers to security questions are correct but are not accepted

I had a similar experience and discovered that in my haste to "get installed", I had not actually selected security questions.  I thought the question showing in the drop down box was the question I was supposed to provide answers for, when what I was supposed to do was "Pull Down" and click on a question, THEN put in the response.

Maybe my memory is faulty.  It often is.  I can verify that once in the past I DID successfully use the Password Recovery feature.