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Random12's avatar
Random12
Apprentice
Jun 19, 2017
Solved

New firmware released 1.11.0.20

Some people were saying the 1.11.0.N beta was helping with a lot of issues. There is a new version released, but the release notes don't list any fixes. Has anybody tried the new version to see if it...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

AmitR's avatar
AmitR
NETGEAR Employee Retired
Jun 19, 2017

We released this firmware release to target some wireless connectivity issues on the RBR40 related SKUs (RBK40, RBK43, RBK30, etc), including the Macbook issue.  As a reminder, we continuously to work to improve the wireless connectivity and performance and fix bugs that are brought to our attention.   

 

Orbi Product Team

superben79's avatar
superben79
Apprentice
Jun 20, 2017

this is all i see in readme

 

Bug Fixes:

  • Firmware version sync up.

 

none of the fixes you mentioned.

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jun 21, 2017

    Hello Flash008

     

    orbi should not auto update to the live firmware if you are on the beta since it is version 1.11.0.80 which is higher than current firmware.

     

    DarrenM

    • wchp's avatar
      wchp
      Luminary
      Jun 21, 2017

      DarrenM,

      So... even though the image file says RBR/RBS50-V1.11.0.8 it is actually x.x.x.80?

      Just want to confirm, as I loaded .8 beta as provided by Netgear support 2 days ago, did a hard reset on both the satellites and router and then manually reconfigured everything again from scratch.

      I did not load the prior saved config...

      but I would hate to have it auto-update to .20 as I don't have a saved config for .8(0?) and it's a pain to do 12 DHCP reservations and reenter all the proper device names in the attached devices table.

       

      Thanks for the assistance to date.

      • Flash008's avatar
        Flash008
        Luminary
        Jun 22, 2017

        They don't know what they are talking about.

         

        My Orbi downloaded the .20 yesterday.

         

        I am running the .8 beta. You know, the working version..

         

        Netgear support also responded today, saying they changed thier autoupdate to the 3rd digit...

         

        OK, then why is my Orbi claiming to have a new ".20" version it is ready to replace my .8 beta.

         

        Guess what. Orbi is saying "new firmware is available". It will auto-update in the next 1-2 days. And it will be back to disconnects....

         

        I would love to be wrong, but I am not.

         

        This should be embarrassing to Netgear.

         

        DarrenM, I feel sorry for you. I know you are not running things, but the people who are backing you don't know what they are doing.

    • ktd's avatar
      ktd
      Apprentice
      Jun 22, 2017

      Crap! Now I’m on .20 too. :smileymad:

       

      I just updated my support case for the beta and asked them to rerelease the beta with a higher version number.

      This really is an amateur move by Netgear...