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Forum Discussion
Brighton71
Feb 13, 2021Aspirant
No parental controls tile in Orbi app???
Want to set up Smart Parental Controls on my Orbi system. All of the online documentation says that there should be a Parental Controls tile in the Orbi app. Mine doesn't have it. Also not in the rou...
Mitech
Jun 15, 2021Initiate
Yeah, I talked to a tech in December, who said they were replacing Circle with their own product, and it would appear in the app within a few weeks. Based on that, I kept the routers. But obviously they lied.
I won't but Netgear again.
I won't but Netgear again.
Thishardwaresux
Nov 28, 2021Aspirant
Mitech wrote:
Yeah, I talked to a tech in December, who said they were replacing Circle with their own product, and it would appear in the app within a few weeks. Based on that, I kept the routers. But obviously they lied.
I won't but Netgear again.
You and me both. I came from an Asus solution that had parental controls as part of the basic software at no charge. I kick myself for buying anything Netgear again.
- FURRYe38Nov 29, 2021Guru - Experienced User
Netgear has set up a community forum specifically for the Smart Parental Controls product. Most of the people who watch that forum are more likely to have experience with Smart Parental Controls and Circle and know how to work it better than those of us who follow this router forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/NETGEAR-Smart-Home-Parental/bd-p/en-home-smart-parental-controls
https://www.netgear.com/home/services/smart-parental-controls/
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
https://kb.netgear.com/000062988/Why-can-t-I-see-the-NETGEAR-Smart-Parental-Controls-tile-in-the-Orbi-or-Nighthawk-app-after-upgrading-to-the-latest-firmware
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/NOTICE-Live-Parental-Control-Service-based-on-OpenDNS-will-no/m-p/2071958#M186847Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.
Thishardwaresux wrote:
Mitech wrote:
Yeah, I talked to a tech in December, who said they were replacing Circle with their own product, and it would appear in the app within a few weeks. Based on that, I kept the routers. But obviously they lied.
I won't but Netgear again.You and me both. I came from an Asus solution that had parental controls as part of the basic software at no charge. I kick myself for buying anything Netgear again.