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Will_T's avatar
Will_T
Apprentice
Jun 27, 2019
Solved

Not connecting to Satellites?

None of my devices are connecting to my satellites.  I have a security camera just a few feet from one of the satellites but it connects to the RBR50 router which is about 100 feet and through severa...
  • Will_T's avatar
    Will_T
    Jun 28, 2019

    FURRYe38  Making some good progress.  Thanks again for your help.   I noticed one odd thing while implementing some of your suggestions.  When I unchecked Daisy Chain, the system rebooted. When it came back online, it showed the spoke configuration and satellite 1 now had a "poor" backhaul.  So I unplugged it to move it to a slightly different position closer to the router.  When I unplugged satellite 1, both my Orbi app and the router interface on my computer reported that both satellites were disconnected. Is that an indication that when daisy chain was on, satellite 2 was connecting to the router through satellite 1?

     

    In any case, I ended up moving satellite 1 a little closer to the router to get a "good" backhaul.  When I did that, I realized that I probably did not need to keep satellite 2 where it was as satellite 1 now probably offered coverage for that area also.  So I moved satellite 2 completely over to the opposite side of the property, just inside the barn.  Now the barn camera connects to that and has a good connection also.  So the system is looking really good right now and we shall see if it remains stable going forward.

     

    Last night I did have an issue where the connection from all devices to the Orbi network was good, but there was "no internet".  I rebooted the router and that fixed it for now.  Very concerning since probably 80% of any negative reviews I saw before purchasing complained about that exact thing.  But since I just made all the changes you suggested and it seems good initially, I'll keep a positive outlook and hope the connection to the internet stays stable.

     

    It is great to know this active forum is here should I run into any further issues.  Thanks again.