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Forum Discussion
Orbi 2 Satellites not showing up on iOS apps
I have the 3 pack from Costco, been fine for the first month, but now the 2 satellites don’t show up on the app on the iPhone and iPad. But if I log in from my desktop using a browser it works and I ...
armoredsaint wrote:
I don’t see it on the homepage either after the app update. Netgear makes good hardware, but terrible software and support like all their products.
What, exactly, do you see on the home page? I presume that you are, in fact, using the actual Orbi app (and not something like Netgear Genie) and the Orbi app on my iPhone shows the following on the upper right side of the screen:
Internet:
Online
Satellites:
2
What appears on the home page of your Orbi app?
the same as yours except my Satellites will say: 0
but again on the desktop browser, it will show both satellites.
armoredsaint wrote:the same as yours except my Satellites will say: 0
That certainly is weird. In the Orbi app, do you see your satellites listed in the "About" section (hit the four-bar menu in the upper left corner on the home page and then "About")?
The model number of the Rounter is RBR40 per the APP. It's not in the pull down list.
I'm having the exact same problem. They showed up originally but dropped off with Internet Online, Sataellites 0. Only see the router in the about pull down.
Hello ChipParson
Have you used the web GUI to see if they show up there to test if its just a display bug in the IOS version?
DarrenM
