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Forum Discussion
Orbi disconnects from internet (RBR50)
Hi there...my Orbi has started disconnecting from the internet randomly. Sometimes just once a day, sometimes multiple times. I'm on Firmware version 2.5.2.4. It was working flawlessly for years, and...
what modem/gateway is it connected to?
Are all devices dropping? Just wireless devices? Just trying to see if wired devices drop as well because that can potentially indicate a modem issue.
Does the dropped devices happen when connected to the router or to a satellite?
You might try updating the firmware. I'd recommend updating the satellites first.
https://www.netgear.com/support/product/RBR50.aspx
https://www.netgear.com/support/product/RBs50.aspx
there are 2 version of the RBr/s-50 so make sure you have the correct one.
Hi plemans! The Orbi router actually disconnects from the satellites when this happens. I have a PS4 attached by LAN cable to one of the satellites, and that lost internet as well, of course. But it's also happened when on my iMAC, which is wired into the Orbi router itself.
My modem is from my local provider (Rogers), but is in bridge mode.
N.