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Forum Discussion
ericsammons
Jan 16, 2018Aspirant
Orbi dropping internet connection after firmware upgrade
Hello, I purchased the Orbi RBK50 last March, and all was well (great, actually), until I upgraded the firmware to v2.1.1.16 a few weeks ago. I did the firmware upgrade in order to enable the Cir...
- Jan 18, 2018
We just released a new firmware this week have you tried to upgrade to 2.1.2.18?
DarrenM
SimpsonS
Jan 22, 2018Initiate
Thank you - I am running a Zhone Technologies Znid‑gpon‑2424 modem and using the firmware 2.1.2.18 -
I had the Arlo, Wink Hub 2, and Sonos connected directly to the router - but this morning I disconnected everything and reset the router in hopes that would help. Not luck so far, any help would be appreciated - I can return the items, but that window is closing - really want to keep the Router and two satalites if possible based on the fact that I live in a house with thick plaster walls and need a robust wifi router.
Turrmoil
Jan 22, 2018Guide
Updated to latest firmware and now wan connection keeps on dropping. Connection via backhaul seems to work as my Roku next to the satellite works fine but WiFi connection on my phone and laptop fails.
I even reset the router but no luck.
I’m on at&t Service and using their router **bleep** modem device. The orbi is plugged into this device and is setup in the DMZ directly.
I even reset the router but no luck.
I’m on at&t Service and using their router **bleep** modem device. The orbi is plugged into this device and is setup in the DMZ directly.