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Forum Discussion
eswiderski
Jan 26, 2018Guide
Orbi is a Complete Netgear Failure
I've experienced just about every major issue on this forum, and finally moved to Ubiquity last weekend. Life is much better now. That said, I could not be more dissapointed with Netgear's comple...
st_shaw
Jan 27, 2018Master
wrote:
Facts? How about I send you 6 months of logs from all three of my devices?
If you live in a trailor, Orbi is likely a great system for you. However, if you live in a home anywhere near the sq. footage that Negeat claims it "covers wall to wall", then forget it.
I posted this so other consumers can avoid the many, many, many weekends of hopeless attempts of getting this system to work. Not to mention, $800 of useless pods collecting dust in my closet.
I'm personally putting out a $500 bounty out for any consumer that has used Netgear's Orbi system in a home beween 3500-5000 sq. ft, and has had a flawless experience (nevermind, horrible as with many here).
Send me $500 too then.
I've had my Orbi for over 12 months and it has worked great in my 3-floor 3000 SF home. In fact, I can get a very usable signal (20 Mbps speedtest) on my iPhone 200 feet away from my house. So, Orbi is covering 200*200*3.14 = 125,600 square feet!
aaz
Jan 27, 2018Virtuoso
I don't think he was going to give $500 to everyone, I think the intent was the bounty would be shared. With the amount of Orbi owners not having issues it may work out to a fraction of a penny to everyone.
Not saying anything about the Ops issues, but it's obviously not a systemic problem since there are many owners that don't have any issue. I do think it's something environmental, but why does it seem to affect orbi for those people more so than other routers.
- st_shawJan 27, 2018Master
wrote:
I don't think he was going to give $500 to everyone, I think the intent was the bounty would be shared. With the amount of Orbi owners not having issues it may work out to a fraction of a penny to everyone.
Not saying anything about the Ops issues, but it's obviously not a systemic problem since there are many owners that don't have any issue. I do think it's something environmental, but why does it seem to affect orbi for those people more so than other routers.
Good point!
Everybody has the same hardware and firmware (within a given version.) If mine works and yours doesn't, then the problem is almost certainly caused by something about your enviornment--a rogue Android device on the network, a Sonos device using the same channels or causing a network loop, neighbor's WiFi stomping on their backhaul channel, a Nielsen box near your TV blasting out RF, a wireless HDTV extender, too many walls between the router and satellite, etc. None of these issues are problems with the Orbi. However, some people with these issues might see relief with a different brand of router, because Orbi is unique in the way it uses the WiFi spectrum. Orbi uses a lot of WiFi channels, and requires WiFi links between the router and sats. That makes it harder to setup properly, more vulernable to interference, and harder to diagnose when there are issues.
- GrumpyTankerJan 28, 2018Initiate
I've learned (at work and at home) that there are two situations that apply with wireless communications:
1. It doesn't work. And you don't know why.
2. It works. And you don't know why.
:smileytongue:
- aazJan 28, 2018Virtuoso
Completely agree - I have a special pointy black hat at work when dealing with especially devious problems. Rarely can the fix be explained to everyone's satisfaction.