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Forum Discussion
Walkmic3
Oct 17, 2017Guide
Orbi Losing wifi connection
I have had the Orbi AC 2200 for a month now. 2 to 3 times a week we completely lose our wifi.
FURRYe38
Jun 08, 2018Guru - Experienced User
what is the model of this switches?
kavpaul wrote:
A reboot has now been performed as the system is only newly setup. Resetting and doing from scratch again is a pain considering I have only just set it up from new !
The router has ethernet out to my switch which is routed to the various items in the house.
In the last few mins I have removed the wired backhaul of the Orbis and put them back to using wifi. Not sure if that will help but I will monitor.
I have two gigabit switches in the system. One by D Link and the other is a Linksys unit. No issues with them before so I dont expect they have anything to do with it.
If it dosen't start resolving itself I am going to return it. Nearly £500 spent on it and I don't want these sort of issues or challenges from the system.
kavpaul
Jun 08, 2018Guide
Linksys LGS 108
The D Link is too hard to access but is very stable and relaible.
Funny since I removed the ethernet backhaul in the last hour from the Orbi system it is appearing far more stable. One of these was set up over powerline and the other through the Linksys Switch.
Could that have been the issue?
- FURRYe38Jun 08, 2018Guru - Experienced User
Possible. Possilbe also that your switches could be Managed switches? You'll need to check with the Mfr of these switches to confirme they are managed or non-managed. Other users have posted about issues with manages swiches. Something having to do with IGMP protocol being enabled in them. Disabling IGMP was resported as a fix with managed switches.
Remove the switches and PL and try to test with a satellite directly connected to the router.
kavpaul wrote:
Linksys LGS 108
The D Link is too hard to access but is very stable and relaible.
Funny since I removed the ethernet backhaul in the last hour from the Orbi system it is appearing far more stable. One of these was set up over powerline and the other through the Linksys Switch.
Could that have been the issue?
- kavpaulJun 08, 2018Guide
The Linksys Swiitch is NOT managed but I can't be sure about the D Link so I will swap that out for another Linksys unmnagaed switch
Leave it with me and I can update again