NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

AmitR's avatar
AmitR
NETGEAR Employee Retired
Mar 09, 2018
Solved

Orbi MR 2.1 issues update 3/9/18

Let me give you a quick update on the status since the last time we posted.  Over the last several weeks, we assembled a cross functional team, locked them in a room with food and coffee and dedicate...
Troubleshooting
mpf541's avatar
mpf541
Apprentice
Mar 12, 2018

So I called in over the weekend trying to get a beta copy of the new firmware. After 1 1/2 hours on the phone I fianlly get someone that makes me sign a beta tester agreement and tells me the latest version is 2.1.3.2 there is no 2.2. So I tried this. !0 min after i  finished setting up the system with this and resetting to start fresh the internet dropped. Not being very happy I then decieded to reset and try again.

 

Same result

 

Went down to bestbuy who happens to have velop system on sale right now. All is working properly. been up almost 24 hours now with no issues.

 

I would really like to keep using the orbi. How do I get the new beta 2.2 so i can see if that will works while i still can return the other system.

 

And I am puzzeled why I call in and was not given the latest beta.  that might have worked. 

 

 

scsista's avatar
scsista
Aspirant
Mar 21, 2018

Hi. I wanted to purchase an orbi last week but looking at all the comments on this forum I am just lost.

I dont need ethernet backhaul nor daisy chain (planning to buy 1 router + 1 satellite combo) and no circles option either.

Just need a dedicated fast connection to work on the router + satellite. If I switch back to version 2.0.1.4 or all the way back to 1.11.0.20 will it work without any issue? 

Please advise.  Thanks

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Mar 21, 2018

    Please try what comes loaded on the system first. You can also disable some of the features and see if this helps any:

    Beamforming, MIMO, Daisy Chain since you only will be using 1 Satellite and Fast Roaming. 

     

    If you experience any problems, then attempt to downgrade at that time. 

    scsistawrote:

    Hi. I wanted to purchase an orbi last week but looking at all the comments on this forum I am just lost.

    I dont need ethernet backhaul nor daisy chain (planning to buy 1 router + 1 satellite combo) and no circles option either.

    Just need a dedicated fast connection to work on the router + satellite. If I switch back to version 2.0.1.4 or all the way back to 1.11.0.20 will it work without any issue? 

    Please advise.  Thanks

     

  • nicholb's avatar
    nicholb
    Luminary
    Mar 21, 2018
    scsistawrote:

    Hi. I wanted to purchase an orbi last week but looking at all the comments on this forum I am just lost.

    I dont need ethernet backhaul nor daisy chain (planning to buy 1 router + 1 satellite combo) and no circles option either.

    Just need a dedicated fast connection to work on the router + satellite. If I switch back to version 2.0.1.4 or all the way back to 1.11.0.20 will it work without any issue? 

    Please advise.  Thanks

    There's no real way to tell if you'll have problems or not as the cause of the issues is not fully understood. If you want to give it a try make sure you buy from a place that has a good return policy. Chances are you'll work without issues, but if you do get the drop out some here experience you can always return it.