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Forum Discussion
Orbi MR 2.1 Update 3/23/18
Our teams are still working through the issues, but I wanted to provide a quick update on OrbiOS 2.1. We usually wait to release our software until it's available across all Orbi product lines, but ...
I’ve had my share of HomeKit issues with this new firmware myself. I moved the HomeKit hub between Apple TVs and its re-stabilized for the time being. I’m not holding my breath, but hoping this helps.
Agree. Homekit got hosed with the new firmware. Back to stable version.
Ich verstehe das alles nicht warum macht ihr alle einen Factory Reset? Einfach die neue Firmware ordnungsgemäß abspielen und fertig ist!
Und falls er nicht alle Satelliten erkennt einfach noch mal den Router neu starten fertig aus!!
In English please...
stangebelmwrote:Ich verstehe das alles nicht warum macht ihr alle einen Factory Reset? Einfach die neue Firmware ordnungsgemäß abspielen und fertig ist!
Und falls er nicht alle Satelliten erkennt einfach noch mal den Router neu starten fertig aus!!
stangebelmwrote:Ich verstehe das alles nicht warum macht ihr alle einen Factory Reset? Einfach die neue Firmware ordnungsgemäß abspielen und fertig ist!
Und falls er nicht alle Satelliten erkennt einfach noch mal den Router neu starten fertig aus!!
Ich verstehen sie nicht was du hast gesagt (Sorry I'm just trying out my high school level german where I see an opportunity) How close did I get?
Some of us haven't taken german so no sprechen ze deuch. Please state your post in English since this is an English forum. Thank you.
FURRYe38wrote:Some of us haven't taken german so no sprechen ze deuch. Please state your post in English since this is an English forum. Thank you.
Relax....all I told him is that "I don't understand what you said"...or something like that..
Google translate does a pretty good job on his post:
I do not understand all this, why are you all doing a factory reset? Simply play the new firmware properly and you're done! And if he does not recognize all the satellites just restart the router!
I agree somewhat, I have had issues with other routers getting corrupted with carrying over settings.
/google translate
I do not understand all this, why are you all doing a factory reset? Simply play the new firmware properly and you're done!
And if he does not recognize all the satellites just restart the router!Not bothered or anything so I'm relaxed. LOL. Just saying, users can please type in english when they post. Google has a good translator they can use before hand then copy and paste too. :smileywink:
Anyways, Yes, factory reset IS needed for now. At least with this v2.1.3.x Betas and such. Theres changes in FW between versions that seem to be causing problems with exhisting configurations. So users need to factory reset there systems fully to clear them out. FULLY! Then setup from scratch while this FW is in flux. Was told that NG is aware of this issue and users will be able up upgrade FW with out resets in near future FW versions.
Sdiver2489wrote:
FURRYe38wrote:Some of us haven't taken german so no sprechen ze deuch. Please state your post in English since this is an English forum. Thank you.
Relax....all I told him is that "I don't understand what you said"...or something like that..
Google translate does a pretty good job on his post:
I do not understand all this, why are you all doing a factory reset? Simply play the new firmware properly and you're done! And if he does not recognize all the satellites just restart the router!
I agree somewhat, I have had issues with other routers getting corrupted with carrying over settings.
Updated to 2.1.3.4 yesterday without knowing about the need for a factory reset. I'm running everything without resetting and without a glitch (RBR50+RBS50). *knocks on wood*
Retired_Memberwrote:Updated to 2.1.3.4 yesterday without knowing about the need for a factory reset. I'm running everything without resetting and without a glitch (RBR50+RBS50). *knocks on wood*
From which version?
Please let us know if it's solid for more than a week - both my router and satellite rebooted at the same time 8 hours after upgrade, which was a shame because everything else was working very well (no issues with speed/bandwidth, no issues with UI, no latency issues between satellite and router - all was well, at least in AP mode) right up until it wasn't.
rhester72wrote:
Retired_Memberwrote:Updated to 2.1.3.4 yesterday without knowing about the need for a factory reset. I'm running everything without resetting and without a glitch (RBR50+RBS50). *knocks on wood*
From which version?
Please let us know if it's solid for more than a week - both my router and satellite rebooted at the same time 8 hours after upgrade, which was a shame because everything else was working very well (no issues with speed/bandwidth, no issues with UI, no latency issues between satellite and router - all was well, at least in AP mode) right up until it wasn't.
I was coming from 2.1.2.18 if I remember the sequence correctly. I know for certain it ended with .18. I've read somewhere that particular firmware was pulled from the servers but it functioned nicely for me. In fact, need to knock on wood again, I haven't had any problems with my Orbi set since I bought them 14 months ago. If I remember I'll let you know how I fare with 2.1.3.4. So far, so good.
If your running well with out any problems, then don't reset. If you seem to run into something. Please consider a reset and set up everything from scratch.
Retired_Memberwrote:Updated to 2.1.3.4 yesterday without knowing about the need for a factory reset. I'm running everything without resetting and without a glitch (RBR50+RBS50). *knocks on wood*
Finally upgraded to 2.1.3.6 on the RBR40 and 2.1.3.4 on the RBR50 and RBS50 when they released the beta RBR40 firmware. RBS50Y is still on 2.1.2.20. The RBR40 downstairs is daisy chaining through the outside RBS50Y to the router, since something in the floor/ceiling between my living room and den absolutely attenuates wifi signals to almost nothing trying to pass through. I was so glad daisy chaining was released. I used the Orbis mostly at another place and Velop here because of that reason alone. That and the internet provider use to be faster at the other place, but now is fastest at my main residence, so they are swapped now.
This is coming from 2.1.2.18 on the main units, where I didn't have any big issues with performance. I have all the bells and whistles turned on, but only a few devices I have are capable of MU-MIMO and I really am unsure if they are actually using it. Did not have to reset as I am not seeing any degradation in the time since switchover.
The only thing outstanding (this has been the case for over a year, if not longer) that I think is interesting is that Samsung smartphones (S7 and S8) seem to want to use 2.4 ghz instead of the 5 ghz most of the time even when in the same room as router/satellite. When you manually turn wifi off via the phones, then back on, they will usually connect to 5 ghz, but over time end up at 2.4 ghz no matter where they are located. (Smartswitch is turned off on all 3 S7s,S8) No clue why, but not the biggest deal in the world. We are more of a laptop/tablet and above household when it comes to streaming HD video, so it hasn't been a big issue. An Alcatel Idol 4s Windows 10 Phone (I know, I'm trying to hold back the ocean by still using a Windows 10 phone) doesn't have that issue.
Curious, did you do a factory reset and set up from scratch or just update FW and continue?
loomis1975wrote:Finally upgraded to 2.1.3.6 on the RBR40 and 2.1.3.4 on the RBR50 and RBS50 when they released the beta RBR40 firmware. RBS50Y is still on 2.1.2.20. The RBR40 downstairs is daisy chaining through the outside RBS50Y to the router, since something in the floor/ceiling between my living room and den absolutely attenuates wifi signals to almost nothing trying to pass through. I was so glad daisy chaining was released. I used the Orbis mostly at another place and Velop here because of that reason alone. That and the internet provider use to be faster at the other place, but now is fastest at my main residence, so they are swapped now.
This is coming from 2.1.2.18 on the main units, where I didn't have any big issues with performance. I have all the bells and whistles turned on, but only a few devices I have are capable of MU-MIMO and I really am unsure if they are actually using it. Did not have to reset as I am not seeing any degradation in the time since switchover.
The only thing outstanding (this has been the case for over a year, if not longer) that I think is interesting is that Samsung smartphones (S7 and S8) seem to want to use 2.4 ghz instead of the 5 ghz most of the time even when in the same room as router/satellite. When you manually turn wifi off via the phones, then back on, they will usually connect to 5 ghz, but over time end up at 2.4 ghz no matter where they are located. (Smartswitch is turned off on all 3 S7s,S8) No clue why, but not the biggest deal in the world. We are more of a laptop/tablet and above household when it comes to streaming HD video, so it hasn't been a big issue. An Alcatel Idol 4s Windows 10 Phone (I know, I'm trying to hold back the ocean by still using a Windows 10 phone) doesn't have that issue.
- I’ve tried this firmware for a few days now and while the dropped internet connections have seemed to stop happening I am now noticing intermittent bandwidth issues. I notice it mostly when watching YouTube TV via my Apple TV 4th Gen. It will go from crystal clear 1080 HD to a really abysmal pixelated picture for a few seconds then jump back to clear HD. It happens about once every 5-10 minutes.
Here’s hoping the next version addresses this issue. Happy to also help by providing any logs or anything if that would be useful. Did you factory reset the router and satellite(s) after the FW update? If not, try this.
tizmagikwrote:
I’ve tried this firmware for a few days now and while the dropped internet connections have seemed to stop happening I am now noticing intermittent bandwidth issues. I notice it mostly when watching YouTube TV via my Apple TV 4th Gen. It will go from crystal clear 1080 HD to a really abysmal pixelated picture for a few seconds then jump back to clear HD. It happens about once every 5-10 minutes.
Here’s hoping the next version addresses this issue. Happy to also help by providing any logs or anything if that would be useful.- Thanks for the reply. I did factory reset the Satellite but not the Router. I will try that when I get a chance, although it’s a shame if that were to be necessary :(
FURRYe38 wrote:Curious, did you do a factory reset and set up from scratch or just update FW and continue?
loomis1975wrote:Finally upgraded to 2.1.3.6 on the RBR40 and 2.1.3.4 on the RBR50 and RBS50 when they released the beta RBR40 firmware. RBS50Y is still on 2.1.2.20. The RBR40 downstairs is daisy chaining through the outside RBS50Y to the router, since something in the floor/ceiling between my living room and den absolutely attenuates wifi signals to almost nothing trying to pass through. I was so glad daisy chaining was released. I used the Orbis mostly at another place and Velop here because of that reason alone. That and the internet provider use to be faster at the other place, but now is fastest at my main residence, so they are swapped now.
This is coming from 2.1.2.18 on the main units, where I didn't have any big issues with performance. I have all the bells and whistles turned on, but only a few devices I have are capable of MU-MIMO and I really am unsure if they are actually using it. Did not have to reset as I am not seeing any degradation in the time since switchover.
The only thing outstanding (this has been the case for over a year, if not longer) that I think is interesting is that Samsung smartphones (S7 and S8) seem to want to use 2.4 ghz instead of the 5 ghz most of the time even when in the same room as router/satellite. When you manually turn wifi off via the phones, then back on, they will usually connect to 5 ghz, but over time end up at 2.4 ghz no matter where they are located. (Smartswitch is turned off on all 3 S7s,S8) No clue why, but not the biggest deal in the world. We are more of a laptop/tablet and above household when it comes to streaming HD video, so it hasn't been a big issue. An Alcatel Idol 4s Windows 10 Phone (I know, I'm trying to hold back the ocean by still using a Windows 10 phone) doesn't have that issue.
Just update FW and continue. Working like a charm so far. Router uptime is at 2 days now.
Kewl, ur a lucky one. Keep it going for now. if you notice problems, give a reset a try.
Enjoy.
loomis1975 wrote:
FURRYe38 wrote:Curious, did you do a factory reset and set up from scratch or just update FW and continue?
loomis1975wrote:Just update FW and continue. Working like a charm so far. Router uptime is at 2 days now.
FURRYe38 wrote:Kewl, ur a lucky one. Keep it going for now. if you notice problems, give a reset a try.
Enjoy.
loomis1975 wrote:
FURRYe38 wrote:Curious, did you do a factory reset and set up from scratch or just update FW and continue?
loomis1975wrote:Just update FW and continue. Working like a charm so far. Router uptime is at 2 days now.
After 4 days of uptime from upgrade to beta firmware, the RBS40 dropped connection (all the ethernet devices to the RBS40 like an Arlo Pro Base station / Fingbox and wireless devices connected to the RBS40 lost internet access) to the RBR50 (Daisty chaining through a RBS50Y). But The RBS50Y seemed to be connecting fine and the RBS50 upstairs was also working fine with the router as well. So I power cycled the RBS50Y first since I realized I never power cycled it when I upgraded all the other's to beta firmware 4 days ago (RBS50Y is still on production firmware), then I power cycled the RBS40 so it would daisly chain 5 ghz through the RBS50Y again. Heres hoping that it was just a glitch from an oversight on my part. But I'll keep an eye on it.
Even while the internet connectivity was gone, the Attached Devices page on the router was still showing "Good" 5ghz daisy chain backhaul from the RBS40 to the RBS50Y.
Let us know about your oversight.
Remember, try a full factory reset and set up from scratch for last resort.
Keep us posted.
loomis1975 wrote:
FURRYe38 wrote:Kewl, ur a lucky one. Keep it going for now. if you notice problems, give a reset a try.
Enjoy.
loomis1975 wrote:
FURRYe38 wrote:Curious, did you do a factory reset and set up from scratch or just update FW and continue?
loomis1975wrote:Just update FW and continue. Working like a charm so far. Router uptime is at 2 days now.
After 4 days of uptime from upgrade to beta firmware, the RBS40 dropped connection (all the ethernet devices to the RBS40 like an Arlo Pro Base station / Fingbox and wireless devices connected to the RBS40 lost internet access) to the RBR50 (Daisty chaining through a RBS50Y). But The RBS50Y seemed to be connecting fine and the RBS50 upstairs was also working fine with the router as well. So I power cycled the RBS50Y first since I realized I never power cycled it when I upgraded all the other's to beta firmware 4 days ago (RBS50Y is still on production firmware), then I power cycled the RBS40 so it would daisly chain 5 ghz through the RBS50Y again. Heres hoping that it was just a glitch from an oversight on my part. But I'll keep an eye on it.
Even while the internet connectivity was gone, the Attached Devices page on the router was still showing "Good" 5ghz daisy chain backhaul from the RBS40 to the RBS50Y.
I experienced the exact same symptoms. I am currently downgrading the firmware to 2.1.2.18 as I never had drops in wifi signal and attached devices.
FURRYe38 wrote:
Did you factory reset the router and satellite(s) after the FW update? If not, try this.
tizmagikwrote:
I’ve tried this firmware for a few days now and while the dropped internet connections have seemed to stop happening I am now noticing intermittent bandwidth issues. I notice it mostly when watching YouTube TV via my Apple TV 4th Gen. It will go from crystal clear 1080 HD to a really abysmal pixelated picture for a few seconds then jump back to clear HD. It happens about once every 5-10 minutes.
Here’s hoping the next version addresses this issue. Happy to also help by providing any logs or anything if that would be useful.I've tried a factory reset of both the Router and Satellite and am still having periodic streaming issues for YouTube TV. It's happening for both my Apple TV (4th Gen) and my Xbox One, so it's not specific to one device.
So I actually worked with L2 support and I set up my system and got it up and working properly which took 3 factory resets. But I thought all was going good. System seemed to not be giving me any issues and had been up for a day.
Thats when the kids started complaining. Seems the wireless started going out. Then the xbox decided to start frezzing up in games.
I noticed my macbook would wake up and not get a wifi connection right away. It would after 10 min or so. Or maybe after a reboot.
I think I have had it with this system. I have a velop here i have been swapping back and forth to test the orbi. Swithing to the velop is easy about 10 min and it is swaped. However changing over top the orbi is a pain.
I have sent all the logs off to netgear after failures over the weekend. After the 2nd time switch back to linksys velop and no issues.
To me it seems like those of us who first bought this system and worked great for about 10 months. Then Netgear decided to add features. It has never worked right since then.
I think they also mage internal hardware changes from the beginning. maybe this is why some people are working properly.
I am pretty sure i am about done with orbi. I still have about a month left i can return the linksys but not sure Netgear is capable of fixing iot by then.
What channels are you using? Try manual channels 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Set 20.40Mhz Coexistence to 40Mhz only.
Have you tested with MIMO, Daisy Chain, Fast Roaming and IPv6 disabled?
tizmagik wrote:FURRYe38 wrote:
Did you factory reset the router and satellite(s) after the FW update? If not, try this.
tizmagikwrote:
I’ve tried this firmware for a few days now and while the dropped internet connections have seemed to stop happening I am now noticing intermittent bandwidth issues. I notice it mostly when watching YouTube TV via my Apple TV 4th Gen. It will go from crystal clear 1080 HD to a really abysmal pixelated picture for a few seconds then jump back to clear HD. It happens about once every 5-10 minutes.
Here’s hoping the next version addresses this issue. Happy to also help by providing any logs or anything if that would be useful.I've tried a factory reset of both the Router and Satellite and am still having periodic streaming issues for YouTube TV. It's happening for both my Apple TV (4th Gen) and my Xbox One, so it's not specific to one device.
