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Forum Discussion
Orbi no internet after new ISP
Have no choice than writing about my issue here after trying everything. Switched to a new ISP yesterday since then internet is not working if I connect it through Orbi. Tired old Netgear WNDR4500v...
You said you changed to a new ISP and now both Orbi and your old router no longer work.
If you had Orbi and your old router setup to use a static IP from your old ISP, you might need to change your routers' settings to work with your new ISP.
I think you need to contact your ISP and ask them for help.
May I ask what settings you are asking me to check? Not much a network person here I can do if you can tell me were to look
Thanks,
Jagan.
It's hard to say without more information from you or your ISP.
In most cases, you can set your router to obtain the IP address dynamically from your ISP. You can check if Orbi is configured this way. See Chapter 3 of the user manual here, which refers to setting up the Internet connection.
http://www.downloads.netgear.com/files/GDC/RBK50/Orbi_UM_EN.pdf
Ok I will go thorugh those pages once again thanks
Will keep the post updated after seeing what ISP is doing