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Forum Discussion
Akolite
Nov 03, 2017Tutor
Orbi RBK50 keeps rebooting!
Hi there, Just got my shiny new ORBI RBK50 system and after working well for 2 days, The system keeps rebooting every few hours. The satellite stays on and reconnected to the main unit once it is...
Streak2
Dec 14, 2017Master
I think the warranty is a year. Have you been here
https://kb.netgear.com/26905/Creating-a-Support-Case-through-MyNETGEAR
to create a support case?
spinkick
Dec 14, 2017Apprentice
They will not try and troubleshoot, your only option after 3 months and under a year is rma. I really feel like it's firmware problems, though
- vreynoldsDec 14, 2017Luminary
Ok, so I updated both to latest firmware v2.1.1.12. Lets see if that makes a difference. I checked my purchase date, looks like I still have a few months left before the 1 year mark. Thanks all.