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Forum Discussion
Orbi RBR50 - 2.4GHz smart devices keep dropping off
Hello, I have an Orbi RBR50. I have a few smart devices like light bulbs that only use the 2.4GHz channel. None of them can stay connected to the mesh network regardless of how close they are to ...
Mouskowits71 wrote:
Hello,
I have an Orbi RBR50. I have a few smart devices like light bulbs that only use the 2.4GHz channel. None of them can stay connected to the mesh network regardless of how close they are to the base or satellites. What can I do to keep them from dropping? Is there a setting I need to adjust?
Would you mind sharing the brand/model of devices that drop off the network?
Do the devices appear to connect correctly at first?
How long before they drop off the network?
Thanks for the fast response.
The bulbs are now pretty much all in one room. What's weird is now I can't connect to any 2.4GHz bulbs except one. I reset the rest and tried reconnecting them, but no luck even getting them back onto the Orbi. I plugged in an old 2.4GHz Netgear router to the Orbi and that worked so I don't think it's the bulbs.
Oh, I just got some new bulbs just to be sure and they won't connect to the Orbi at all. They can connect to the Netgear (which is plugged into a satellite), but not the Orbi directly.
Would you mind sharing the brand and model of light bulb?(and where you got them)
They carry them at Best Buy (Kasa multicolor bulbs).
- I will get one tomorrow. I have never had issues with TP-Link. This will be fun!